Frequently Asked Questions

FOODIE’S MicroMarkets: The 10 Most Frequently Asked Questions and Answers

Do you like FOODIE’S MicroMarkets and have some questions? Below we have answered the 10 most frequently asked questions. 

Some questions however can only be answered on an individual basis, which is why we are always happy to help with a personal consultation. 
Get in touch today.

1. How can my company benefit from a FOODIE’S MicroMarket?

Companies can benefit from FOODIE’S MicroMarkets in many ways. They conveniently offer all employees round-the-clock access to fresh, healthy and high-quality food and drinks. As self-service shops with self-checkout, MicroMarkets are also a time-effective method of staff catering.

These small, company-owned self-service supermarkets are more than just a catering station. They are also an inviting location for colleagues to meet up and enjoy their lunch break. In turn, this also improves the overall working atmosphere.

2. Can the range of products be customised?

FOODIE’S MicroMarkets offer a variety of high-quality and healthy employee meals and snacks, as well as hot and cold drinks. Selecta works with clients to create a compelling range, which is constantly being reviewed and adapted. Our market expertise will ensure that the tailored range of products on offer within your FOODIE’s MicroMarket, suits your employees’ requirements.

3. Can we adapt it to our own corporate design?

FOODIE’S MicroMarkets layout and design belong to the Selecta brand. The attractive and proven solutions are therefore not subject to any kind of third-party adaptation. However, we are happy to offer you a personalised consultation on how to successfully integrate a FOODIE’S MicroMarket into your workplace.

4. How are the markets protected against theft?

Unfortunately, 100% guaranteed theft protection is impossible, as it also depends on the integrity of your employees.

As part of the FOODIE’s MicroMarket we offer data-protection-compliant video surveillance, which is shown within the market and has proven successful as an active deterrent.

Experience shows that the amount of stolen or expired goods is minimal.

5. How much do the products in a FOODIE’S MicroMarket cost?

FOODIE’S MicroMarket prices are based on retail prices. Due to our long-standing market expertise, we are able to offer attractive rates to you and your employees. Rest assured: all your employees will be able to afford the Selecta products.

6. How long does it take to install a FOODIE’S MicroMarket?

This depends on the size and work required at the location: smaller versions are up and running within a day, while larger versions can take up to 2 days. We always try to install the FOODIE’S MicroMarket in way that minimises disruption to your business. All we need is for you to provide an area with easy access to electricity, water and internet. We are happy to give you detailed advice on all technical matters to ensure a smooth installation.

7. What methods of payment are accepted?

Our terminals accept all common forms of payment, including credit and debit cards, Apple and Android Pay and payment via prepaid accounts. These can easily be set up at www.mymarketaccount.com so that employees can recharge their credit whenever they like.

8. Can we merge our company-own ID cards with the payment system?

We are working on developing our payment terminals to use an RFID reading device, which would allow for the smooth integration of compatible systems.

9. Who takes care of restocking?

Our employees ensure a sufficient and timely supply of products during working hours. We also guarantee short storage times, so that fresh foods are always readily available and expired products are disposed of in a safe and environmentally friendly way.

10. Who do I contact if something breaks down?

Our service lines are operated by our specially trained staff will gladly assist and handle your request in a timely manner. In addition, you will have daily access to an on-site Selecta sales representative who would be happy to assist you with any questions and queries. Our Service Level Agreement ensures that downtimes are kept to minimum.

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